youtube-icon flickr-icon Facebook circle blue large instagram-icon Logo2017

Helpful info

Our kits: Each month's kit is available to order in advance, and once sold out it won't be back in stock, so early ordering is advised to avoid disappointment. The kits will be ready for collection/ delivery from the 7th of each month.

 

Ordering: Kits and add ons have a drop down bar underneath them to choose between the collection or delivery options. Once you have selected an option, add it to your cart and either carry on shopping or go to your cart and proceed to checkout.

 

Payment: Payments are processed through Paypal, over a secure connection, with the option of paying via card or directly from your Paypal account.

 

Collections: Kits can be collected from my home address in Henbury on or after the 7th of the month. Please check before collecting to ensure that I'll be around. see contact details on the 'get in touch' page.

You vould also arrrange for me to hold onto your kits until crop days and collect when you come along.

 

Shipping: If you choose the delivery option your kit will be posted via MyHermes courier just before the 7th of the month.

If MyHermes do not deliver in your area, the parcels will be sent by Royal Mail, first class.

 

Returns: If, for any reason, you are not completely satisfied with your kit please contact me ASAP.

 

Subscriptions: 

I have recently added the Paypal subscription button, which is a lot easier for everyone as it means that when you click and pay through this service, Paypal will automatcially take payment from you each month for your kit.

 

Your subscription is for 6 months , HOWEVER it is set on a rolling contract so you will need to contact me to stop your payments after the 6 months have finished should you wish to do so.

If you are currently still on the ivoice plan I will contiue to send you an invoice via Paypal on the 22nd of every month and you are responsible for then paying this.

 

If you subscribe, the kits will go down in price from £21 to only £20 per month but usual postage costs will be added to the invoice. This will be based on whatever you choose as your first delivery option when purchasing the subscription.

 

Please let me know if you are having trouble paying for a kit, I can help you out if you let me know and i'd rather be in that position than holding a kit that wont be purchased.

 

Aswell as Paypal, we can now offer you the chance to pay your subscription bill by setting up a standing order via your bank. If you wish to do this, please contact me for details.